The symptom of the problem is that after Windows 10 update, you would see a black screen desktop with only a working cursors and no available icons after login. You will have nothing to click on except for basic keys such as CTRL-ALT-DEL, Win+X, Win+R, and in some cases, users will have access to the taskbar. If that’s the case, check below if you also have the similar symptoms.
If you have recently updated to the infamous Windows 10 April 2018 update version 1803, you may run into a problem where you get to choose multiple options during startup such as Windows rollback, Windows on Volume 3, Windows on volume 2, and so on. Then, when one of these temporary Windows 10 profile is loaded, your PC would boot into a black screen with cursor after login, immediately after Windows 10 update.
Besides, whenever you try to restart, it boot right back into the Windows rollback loop screen and possibly with a choose your keyboard layout language screen. No matter what you try, you would still get stuck in the same blue screen and black screen after login.
Fix: Windows 10 Update Black Screen With Cursor After Login
If the long series of symptoms I’ve mentioned are what you’re encountering now, you’re not alone. It’s been a chaos in the Microsoft’s community since the update hits a major portion of computers running Windows 10 around the world, with a problem so serious that users can’t boot into Windows and need a reset.
Well, there are a few workarounds you can try before you decide if you want to do a rollback or reset your Windows 10. Go to this page: Windows Rollback Loop and try the solution there. If that doesn’t work, go to this page: Windows 10 update choose your keyboard layout fix.
Based on the responses I received, the latter solution works for a greater number of users. It seems that the update has a conflict with antivirus software in the computer, particular Avast antivirus. By force uninstalling Avast using the method in that guide, Windows 10 seems to be able to boot normally again for some users.
If the solutions do not work for your Windows 10, do the following.
- On a working computer, go to here and click the download tool now to download Windows 10 media creation tool.
- Insert an external hard drive or a USB flash drive with at least 8GB of space.
- Open the media creation tool.
- Follow the on-screen instruction to create a Windows 10 installation disk on your external drive.
- Once completed, insert the external drive to the problem computer.
- Press Win+R keys to open the Run window.
- Type taskmgr and hit Enter to open task manger.
- In task manager, go to File, then Run new task.
- Browse to your external drive and open the setup.exe.
- Run the setup and follow the rest of the instruction to complete the Windows 10 installation and upgrade.
Once the installation is completed, restart your PC and see if Windows 10 would still boot into black screen with cursor after login.
If nothing works from all the workarounds I’ve listed here and you are still booting into Windows 10 black screen with cursor after login, we would suggest you to try to reset your Windows 10 via the Windows recovery mode. Reset in Windows 10 is very different from that of earlier Windows version. Unlike before, it allows you to keep your files now during the reset.
Follow the instruction in this page: How to reset Windows 10 to factory settings. You can also choose to roll back Windows 10 to a previous date, or system restore Windows 10 if you have a saved restore point.