Send to Mail Recipient Not Working in Windows 10 Outlook 2016 (Fix)

Published by Alvin Nyau - Updated on

You have a file you want to share. So, you right-click the file and select the send to mail recipient option from the Windows 10 context menu. But, it’s not working and instead showing the “Either there is no default mail client or the current mail client cannot fulfill the messaging request” message. Here’s how to fix the send to mail recipient not working in Windows 10 Outlook 2016 issue and how to properly share a file via a Windows 10 mail client.

Send to Mail Recipient Not Working in Windows 10

If you don’t have a default email client set up on your Windows 10, when you use the send to mail recipient option, it will either show “no default mail client is set up” or just does nothing at all. So, you can try to set up a mail client, be it Microsoft Outlook 2016, Office 365 or other mail clients, on your Windows 10 system.

Setup a default mail client

In most cases, you would want to check on your Microsoft Outlook 2016 settings to see if you have already set up your email account with it. If you haven’t open it since your Windows 10 installation, launch it the first time to set it up as your default mail client for future mail related action requests in Windows 10.

Use the Share option instead

If you already have Outlook 2016 set up but the send to mail recipient is still not working in Windows 10, here’s another method to share the file. Instead of using the send to mail recipient option, we will use the Share option in the context menu.

In order to share files via Mail, you will have to set up an email account in the Windows 10 Mail app first. You can launch Mail app (search Mail in the start menu or Cortana) to set up your email account first before sharing your files using this method.

Right-click on the file that you would like to send via Email. From the context menu, select Share.

Send to Mail Recipient Not Working in Windows 10 Outlook 2016

You should then see the following pop up asking how you would like to share the file. Select Mail.

Send to Mail Recipient Not Working Windows 10

If you have already set up your account on the Mail app, it should show you the send form right away. Otherwise, it should prompt you to set up your email account on the Windows 10 Mail app.

Send to Mail Recipient Not Working Outlook 2016

Note that the above method uses the Windows 10 Mail app which is a built-in Mail client for Windows 10. If you want to use Microsoft Outlook 2016 instead and you are sure that it is already installed in your system, you should see Outlook 2016 from the sharing selection. Instead of clicking Mail, select Microsoft Outlook 2016 instead. This should fix the send to mail recipient not working in Windows 10 Outlook 2016 issue.

Description for sharing: Quick guide on how to fix the send to mail recipient not working in Windows 10 Outlook 2016 issue where it shows "no default mail client".