Microsoft Account Problem Notification Message Popup in Windows 10

Published by Alvin Nyau - Updated on

Every time you start your computer and login to Windows 10, you keep getting the notification message that reads “Microsoft account problem – We need to fix your Microsoft account (most likely your password changed). Select here to fix it in Shared experiences settings”.

Whether you have a Microsoft Account or not (or you probably don’t want one in the first place), the Microsoft Account Problem popup keeps showing up on every login to Windows 10. Here’s how to stop the Microsoft account problem popup notification message in Windows 10.

How to Stop Microsoft Account Problem Message Popup in Windows 10

Regardless if you login with or without a Microsoft Account, the Microsoft Account Problem message pops up when it detects an issue in your account while attempting to sync your Microsoft Account across devices.

Microsoft Account Problem Notification Message Popup Windows 10

In that case, you have to turn off the Shared Experiences to stop the syncing, thus, also stopping the Microsoft Account Problem popup notification in Windows 10. Here’s how to do it.

  1. Go to start menu.
  2. Click on Settings (the gear icon at the left).
  3. Select System.
  4. On the left pane, select Shared experiences.
  5. Under Share across devices, toggle off the option for “Let apps on other devices open and message apps on this device”.Microsoft Account Problem Shared Experiences

After you’ve toggled off Shared experiences, restart your PC. The Microsoft account problem popup should be gone on next startup.

Shared Experiences already off but problem persists

If you are not using any Microsoft account and don’t plan to use one, make sure you are using a local account to login to your Windows 10. And that you don’t have any Microsoft account bind with any app or email in Windows 10.

To check this, go to the same Shared Experiences settings as instructed above. Under Accounts, click on Manage your accounts. Make sure there isn’t any Microsoft account email added on the list.

Microsoft Account Problem message popup Windows 10

If nothing works to stop the Microsoft account problem notification, you can disable and block Microsoft accounts features entirely through Group Policy Editor. Though this isn’t recommended, if you just can’t stand with seeing the Microsoft account problem popup every time you login to Windows 10, follow the steps below.

This method will only work on Windows 10 Pro as Windows 10 Home doesn’t support Group Policy Editor. When you’re ready, go to start menu. Search for Edit Group Policy and open it. Navigate to the following folder.

Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options

Stop Microsoft Account Problem notification Windows 10

On the right pane, select “Accounts: Block Microsoft accounts“. Under Local Security setting tab, select “Users can’t add or log on with Microsoft accounts”. This will block the Microsoft accounts login feature entirely, therefore, also stopping the Microsoft Account Problem notification message popup in Windows 10.

Disable and Block Microsoft Account Problem

If you do have a Microsoft account and you get this every login

When the Microsoft Account Problem notification message pops up, click on it to check if it shows anything in the Shared experiences that requires a fix. Make sure the sync is on and that your Microsoft account can be properly synced across your devices.

If nothing works, try to re-add your Microsoft accounts in the Manage your accounts settings.

Description for sharing: If you keep getting the "Microsoft Account Problem - We need to fix your Microsoft account in Shared experiences" notification message popup every time you login to Windows 10, here's how to stop it.

Categories: Troubleshoot