Get Help With File Explorer in Windows 10 Bing Search Virus? (Solved)

Published by Alvin Nyau - Updated on

Get help with File Explorer in Windows 10 is a search string which Windows will open on Bing.com if you press the F1 key on your keyboard while you’re using the File Explorer or Windows Explorer.

Get help with File Explorer in Windows 10 on Bing Search is certainly not a virus. But, how it pops up make it looks like a virus when it just open 10-20 tabs on its own without your control. We will have to figure out what makes it to open randomly and uncontrollably and fix the root of the problem.

Depending on how the action is triggered, the Get help with File Explorer in Windows 10 Bing search may open itself whenever you type something on your keyboard or click anything on your mouse while you’re browsing your files in Windows Explorer or File Explorer on Windows 10.

Get help with File Explorer in Windows 10 Fix

If you have this exact issue where the Get help with File Explorer in Windows 10 Bing search tabs or windows keeps popping up themselves on Microsoft Edge or Internet Explorer, here’s why it’s happening and how to resolve the issue.

Get help with File Explorer in Windows 10 Bing Search Virus

Check your keyboard keys

The Get help with File Explorer in Windows 10 Bing search only shows up when you press the F1 key on your keyboard while you’re browsing on File Explorer. The issue may happen if your F1 key is stuck or your keyboard is damaged.

To make sure this isn’t the case, try to unplug your current keyboard. Restart your computer and then plug in another keyboard. Verify if the problem still exists.

F1 key Get help with File Explorer in Windows 10

If you are using a laptop which replacing keyboard is out of the question, you can try to temporary force disable your keyboard and see if the Get help with File Explorer in Windows 10 Bing search still appears. If it stops to pop up as soon as you disable your keyboard, you can decide if you want to send your laptop for repair.

Is your PC virus or malware protected?

A virus or malware that have access to your keys input privilege can send signal to trigger the Get help with File Explorer in Windows 10 pop up. So, make sure you’re protected by at least one antivirus software such as Avast Free, Kaspersky Free, or even Windows Defender.

Run a full scan on your system to check if there is any virus or malware currently hijacking your keys input or browser control.

Disable keyboard macro program

A macro program is a software capable of setting macro to auto-click or press your mouse or keyboard keys without you actually pressing them. Check if you have such program running in your Windows 10 that may be clicking the F1 keys or keys and you didn’t know it.

Disable all of these macro programs if you have any and see if the Get help with File Explorer in Windows 10 Bing search problem still persists.

Completely disable the Help feature

This ultimate fix should only be used if nothing works to stop the Get help with File Explorer in Windows 10 Bing search pop up. If you don’t bother losing the Help feature from your Windows 10, here’s how to completely disable the “Help Pane” so that pressing F1 will no longer open the Get help with File Explorer in Windows 10 ever again.

Delete Helppane requires admin permission

Helppane.exe is a system file which requires permission to be renamed or deleted. For this, we will use a tool called Unlocker to assist in deleting or renaming files that requires Windows administrator permission.

  1. Go to https://www.iobit.com/en/iobit-unlocker.php. Download Unlocker and install it
  2. Open File Explorer.
  3. Browse to C:\Windows and look for helppane.exe.Windows helppane Get help with File Explorer in Windows 10 keeps opening
  4. Right-click helppane.exe, and then select Unlocker from the context menu.Helppane rename with Unlocker
  5. Select Rename from the drop down menu in Unlocker.Rename Helppane Get help with File Explorer in Windows 10 Bing Search
  6. Rename it to anything like helppane_disabled.exe.Disable Get help with File Explorer in Windows 10

Now, try to press the F1 key again. It should not open anything now. Therefore, if there is anything that presses the F1 key, it won’t open the Get help with File Explorer in Windows 10 Bing search on Edge or IE again.

Description for sharing: Get help with File Explorer in Windows 10 Bing search keeps opening on multiple tabs in Microsoft Edge or Internet Explorer on its own whenever you type something with your keyboard? Here's how to fix it.

Categories: Windows 10