If you are seeing the error message that reads “Your Connection Is Not Private” in Chrome, it indicates that your Windows PC or Android device is preventing Google Chrome from loading the webpage securely and privately.
The error Your Connection Is Not Private usually comes with one of the following error code in Chrome, which indicates that there is a problem between your computer and the website’s SSL connection (HTTPS).
We have listed a few possible causes and their solutions respectively. Try each of the solutions below to fix the error.
Check if the Date and Time in Windows 10 is correct
Incorrect date and time is the most common cause of SSL error. Check your Windows date and time and see if they are set correctly. If the difference is just a mere few minutes, it’s fine. But, if the difference of your PC and the actual date and time is greater than hours, it could cause problem in establishing SSL connection.
- On your Windows 10 desktop screen, right click on the date and time from the bottom right corner of the screen.
- Then, select Adjust date/time.
- Adjust the date and time accordingly, or toggle on the Set time automatically to allow Windows to sync with its server time automatically.
Once you’ve done setting the date and time, visit the website again to see if the problem persist. Go to the next solution if it does.
Clear your browser’s cache and cookies
Old cache can also be a cause of the “Your Connection Is Not Private” error. If the website has made some changes but your Chrome still retain an old cache of the site, you would get SSL error upon visiting the page. Try to clear your Google Chrome’s cache.
- In Google Chrome, go to Settings (triple dotted icon at top right corner).
- Select More tools, then click on Clear browsing data.
- Tick Cookies and other site data and Cached images and files checkbox.
- Click Clear data to clear them.
- Restart Chrome.
Go back to the webpage and see the problem is fixed. Continue to the next workaround if it isn’t.
Check your Antivirus software
Sometimes your Antivirus software would block the website’s SSL certificate, thus resulting in the “Your Connection Is Not Private” error when you visit it in Chrome. Most antivirus program has an SSL scan, which is always recommended to stay on. If you want to know if this is the thing that causes the error, try to temporary disable the HTTPS scanning.
Due to all different settings in different antivirus programs, you will have to do a search yourself on how to disable HTTPS/SSL scanning in your Antivirus program.
Check your Chrome’s extensions
Go to Chrome’s settings > More tools > Extensions and see if there is any extension that would interfere with SSL connection. Disable extensions that you suspect they would and those that you no longer need.
Run in incognito
Optionally, if you are in a rush to access to the webpage and have no time to find the cause of the problem. You can use incognito mode to access to the webpage without getting the “Your Connection Is Not Private” error.
To enter incognito mode in Chrome, press CTRL – Shift – N while you’re in Chrome. Enter the same URL address to the webpage. It should open it just fine.